Last Updated: 15-02-2025
At My Car Planet (“we”, “us”, “our”), your privacy is of paramount importance to us. This Privacy Policy outlines how we collect, use, and protect your personal data when you visit and interact with our website, autopartexpert.com (the “Site”). By accessing or using our Site, you agree to the terms of this Privacy Policy. We encourage you to read this policy carefully to understand how we collect, use, and protect your information.
1. Information We Collect
We collect two broad categories of information from our users: Personal Data and Usage Data.
1.1 Personal Data
Personal Data refers to information that can be used to identify or contact you. The data we collect may include:
- Name – Full name for shipping, billing, and account creation purposes.
- Email Address – Used for communication regarding orders, inquiries, and marketing.
- Phone Number – For customer support or order-related issues.
- Billing and Shipping Address – To process transactions and deliver purchased products.
- Payment Information – Credit card details or other financial data needed to complete purchases (Note: Payment details are processed securely through trusted third-party payment processors and are not stored by us).
- Account Credentials – If you create an account with us, we may store your username and encrypted password.
1.2 Usage Data
Usage Data refers to automatically collected information when you visit our Site, which may include:
- IP Address – The IP address assigned to your device during your visit.
- Browser Type and Version – Information about your browser software.
- Pages Viewed – The pages you visit, including time spent on those pages and interactions.
- Device Information – Details about the device (desktop, tablet, mobile) you are using to access the Site.
- Referral Source – Where you came from before arriving at our Site (such as search engines or links).
- Cookies and Tracking Technologies – We may use cookies (small files stored on your device) to enhance your experience, analyze trends, and serve personalized content and ads. You can control the use of cookies through your browser settings.
2. How We Use Your Information
We use the information we collect for various purposes, including:
2.1 Providing and Improving Our Services
- Order Processing – To fulfill and process orders, including payment processing, shipping, and customer service.
- Customer Support – To respond to inquiries, support requests, and resolve any issues with products or services.
- Personalized Experience – To customize the products, services, and content we offer based on your preferences.
- Site Improvements – To improve the functionality, performance, and content of our Site, based on user feedback and analytics.
2.2 Communication
- Order and Transaction Notifications – To send confirmations, updates, or alerts related to your orders or transactions.
- Marketing and Promotional Communications – To send newsletters, special offers, and product updates. You can opt out of these communications at any time by following the unsubscribe instructions in the email or by contacting us directly.
- Account Updates – If you have an account with us, we may use your contact information to notify you about your account status, password resets, or other important updates.
2.3 Legal Compliance
- To comply with legal obligations or respond to legal requests (such as subpoenas, court orders, or similar legal processes).
- To enforce our Terms of Service and prevent fraud, security issues, or illegal activities.
3. How We Share Your Information
We respect your privacy and will not sell or rent your personal data to third parties. However, we may share your data in the following circumstances:
3.1 Service Providers
We may share your information with third-party service providers who assist in operating our business and providing services to you. These providers may include:
- Payment processors for handling transactions.
- Shipping and delivery companies to fulfill orders.
- Customer service platforms to manage support requests.
These service providers are contractually obligated to handle your information securely and in accordance with this Privacy Policy.
3.2 Legal Compliance and Protection
We may disclose your personal information if required by law or in response to legal requests, such as:
- To comply with legal obligations.
- To protect the rights, property, or safety of My Car Planet, our users, or others.
- In case of a merger, acquisition, or sale of assets, where your information may be transferred as part of the transaction.
4. Data Security
We implement industry-standard security measures to safeguard your personal data. These measures include encryption, firewalls, and secure server infrastructure. However, please be aware that no method of data transmission over the internet is entirely secure, and while we strive to protect your information, we cannot guarantee absolute security.
We take steps to limit access to your personal data and ensure that only authorized personnel or trusted third-party partners have access when necessary.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our Site. Cookies help us track usage patterns, preferences, and user behavior on the Site. This allows us to deliver personalized content, analyze traffic, and improve our services.
- Essential Cookies: Necessary for the functioning of the Site (e.g., for account logins, shopping cart functionality).
- Analytics Cookies: Help us gather data on Site usage, such as Google Analytics.
- Advertising Cookies: Used to serve targeted ads based on your interests.
You can control cookies through your browser settings, including blocking cookies or clearing your browser history. However, disabling cookies may impact the functionality of the Site.
6. Your Data Rights and Choices
You have the right to access, update, and delete your personal information. You can manage your preferences regarding marketing communications by:
- Opting out: If you no longer wish to receive promotional emails, you can unsubscribe by following the instructions in the email or contacting us directly.
- Access and Correction: You may request a copy of the personal data we hold about you or request corrections if the data is inaccurate.
- Deletion: You may request the deletion of your personal data, subject to legal retention obligations.
To exercise any of these rights, please contact us using the contact information below.
7. Children’s Privacy
Our Site is not intended for children under the age of 13, and we do not knowingly collect personal data from children. If we learn that we have collected personal data from a child under 13 without verification of parental consent, we will take steps to remove that information as soon as possible.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new “Last Updated” date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
By continuing to use our Site after the updates are posted, you consent to the changes in the Privacy Policy.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, or if you would like to exercise your rights under this policy, please contact us:
My Car Planet
Privacy Policy
autopartexpert.com
6421 N Florida Ave d1086, Tampa, FL 33604, USA
Email: support@autopartexpert.com
Phone: (800) 748-5878